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December 18, 2006
Puttin' your ref desk out o' sight
I ran across this YouTube video about how to find the reference desk at the Odum Library at Valdosta State University. You have to climb stairs, something that is sadly not unusual in a lot of libraries. Why is that?
Please, please, please--put your reference and circulation desks on the first floor. At least have an information kiosk of some kind so that people don't wander around thinking "Where do I go for help?" I am reminded of the Main Library (aka the "Graduate Library") at the University of Illinois Urbana-Champaign campus. You walk in, from any entrance, and don't see books, or a desk, or anything--just stairs, walls, and hallways. *sigh*
But I guess if you can't have your reference desk on the first floor, the least you can do is make a video about how to find it :)
December 18, 2006 | Permalink
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Comments
I would imagine there's an elevator, its required by law. I don't think video directions should have to include both paths but a helpful arrow or message would be a good idea.
Posted by: Greg McClay | December19, 2006
I'm embarrassed to say this is the only real problem with our otherwise awesome new building. Mid-construction Administration decided the campus needed more teaching space (in all fairness the university is growing like crazy right now), and the first floor of the library became classrooms. We do have helpful signs letting students know where to go, but we're counting the days until the new classroom building across the road is completed and we get our first floor... :-)
Posted by: Sarah | December19, 2006
