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November 06, 2005

Michael Gorman: Libraries Today: Challenges and Opportunities—CLA Annual Conference

I was very surprised to see that CLA had invited Mr. Gorman to speak, and even more surprised to see that he had accepted the speaking engagement.  Not only is this a smaller conference as conferences go (and I know it doesn’t pay well as conferences go), but a lot of the flack that Gorman has caught from his public blunders (the Blog People incident, saying that he would not be willing to go to jail to protect a patron’s reading records) has come from California librarians, including bloggers like me.

Gorman was introduced by State Librarian Susan Hildreth, which was interesting in and of itself.  Hildreth has always been a proponent for change and innovation, technological or otherwise.  Gorman, well, is not. 

Gorman began by encouraging ALA members to attend ALA Annual in New Orleans.  He framed his talk as covering the nature of what libraries and librarians do today.  He spoke a bit about the new library that is hopefully being built at CSU Fresno.  New library building projects, according to Gorman, require as much space as possible, as few walls as possible, and as many electrical outlets as possible.

Gorman reprised a theme he touched on at the LITA Annual Conference: that librarians are responsible for interacting with and recording the human record.  At one point he compared librarians to Catholics and archivists to Protestants…something about librarians being more strict and hierarchical and archivists being bare-bones and loose.  This guy really likes biblical and Christian metaphors…every time I’ve seen him speak, he’s made one.

Gorman of course made his trademark anti-Google remarks, the first of which was that inter-library loan is somehow comparable and superior to Google, which “delivers a pile of rubbish to you at 0.97 nanoseconds” and that it’s “…in no particular order.”  Yeah, that’s great.  Everything that exists and that is quality information is in print, right?  And of course everything worthwhile is also available via inter-library loan, which often costs money, money which all of our patrons have to spare and are happy to spend to get information?  And Google’s relevancy ranking, which is superior to any used in any library catalog I’ve ever seen, is apparently worthless, right?  Get real.  Wake up to what’s going on in information science and librarianship today.

He also said that Google is “probably too stupid to have a library.”  He said that Google has been picking on him for years now.  Is that so?  My interpretation of facts is that Mr. Gorman has been “picking on” Google…making disparaging comments like the one above, and it’s not Google who’s picking on him about these comments, but those of us in the profession who don’t appreciate his regressive nothing-created-after-1990-is-any-good attitude.

He believes that we suffer from “technological delusions” and that librarians kowtow to people who would much rather spend money on computers than anything else.  That has not been my personal experience, actually much the opposite, so I disagree again.

Gorman stated that it should not be a crime to read what you want to read, and it’s none of the government’s business what people read.  Odd that he says that, but would not be willing as a librarian to actually stand up for his profession’s ethics (and apparently his personal beliefs) by protecting his patrons’ reading records and going to jail to prevent that from happening.

The single thing that raised my hackles the most was that he set up this false dichotomy (as he always does) between upholding traditional library/librarian values (preservation, intellectual freedom) and technology.  He disparaged library scohols for teaching javascript classes, saying, and I quote "Any idiot can create a webpage."  Yes, any idiot can.  Hell, a robot can.  But an idiot cannot create a good usable webpage for a library that is well-organized and utilizes some of those principles of traditional librarianship he mentioned--it takes someone who is both a techie and a librarian.  And apparently, according to Gorman, you're not allowed to be both.  And if you're a techie in librarianship, you don't belong here.

Oh yes, and once again, true to form, he whisked himself offstage immediately after he finished talking, not taking questions at all from the audience.  I have to wonder if someone from the ALA PR department has warned him to not take public comments or questions, as he so often alienates those very people who he's supposed to represent.

I didn't think it was possible for Gorman to alienate me even more, but he did just that.  Shame on Michael Gorman for shunning those people in the profession who are its future.

November 6, 2005 | Permalink

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Comments

Agreed. But as Karen said, his term ends soon. Not soon enough...but soon nonetheless. I anxiously await that day.

Posted by: Sarah Houghton (LiB) | November22, 2005

If a monkey designs a library website is it one banana=the catalog, or is it two?

More important than a programming class (you can always look up what you need to know!) is learning what makes a website usable. Not just by librarians, but by our patrons.

When I was in design school, we studied ads & newsletters that worked, and those that didn't so we could learn from their mistakes.

Anybody can read a book out loud too, does that make us all equals if presenting a storytime? No. But some are better at this than others!

Gorman should be celebrating the differences in backgrounds & skills that we all bring to the table, not expecting us all to be & think exactly like him.

Posted by: Kelli ('brary web diva) | November21, 2005

I do think there is a special angle that librarians can add to web design. Most of us have been trained in information architecture, so designing a sensible navigation scheme (at least in concept) comes as second nature to us. I've found it most helpful in my web work.

Posted by: Sarah Houghton (LiB) | November13, 2005

I got all of my Gorman bashing out verbally before I started writing.

What I like about what you wrote is that you have to be both librarian and techie to create a good website. I am the Web Manager at Jenkins Law Library, and although I do not have my degree in library science, I like to think I'm a librarian at heart.

I was just thinking ... could you imagine how great it would be if all web designers were librarians too? We'd never have to hunt for the things we're looking for, everything would be right where it should be, it would be great!

Posted by: Nicole Engard | November11, 2005

Well, by that standard any idiot can catalog, too. What a stupid toss-off comment. Yes, I think he has been coached to fly off the stage. Fortunately the regime will be over next summer and then he will be just another ALA past president.

Posted by: K.G. Schneider | November11, 2005

Thanks for blogging this - saved me the hassle and heartache of going in person. What an embarassment to the profession!

Posted by: Mary | November 9, 2005

Gorman could be replaced by a chimp and I wouldn't notice the difference in my life. Google? Could not.

Seriously, a library professional should be able to separate the concept of content from format. Books != always good. Electronic media != always bad. They invent different formats to meet different needs. Completely dismissing formats because you personally don't like or use them is pretty poor librarianship.

Personally, I can't stand audiobooks (I fall asleep listening to them), but for many of our patrons with sight difficulties, they're essential. I consider the whole book vs. Google thing to fall in the same category; what is needed depends on where the information is available, the tools to access it, and who is asking.

Posted by: Meg'n | November 9, 2005

Somebody needs to write "Zen and the Art of Library Technology" and hook him up to that machine Malcolm McDowell was subjected to in "Clockwork Orange" with the book (no! the computer screen!) in front of him. Maybe that would open his eyes to the fact that the dichotomy does not exist.

Great post, thanks...

Posted by: Doug | November 7, 2005

"Any idiot can create a web page"

Classic.

How about "any idiot can search a database?"

But can they do it well?

Some people are very defensive and territorial about our profession (which I think is more of an "old school" trait). I have noticed that there are people in the profession who don't want to admit that most people can be taught many of the skills librarians have. Like we have to hold ourselves on high as a class of people who do something no one else can do because otherwise we are useless. Most people can't search as well as we can and are not interested in learning. But they COULD and I really don't find that so threatening. I see this territorialism a lot in academia.

Posted by: Meredith | November 7, 2005

I would be interested in what the audience reaction was as well. To be honest, I am just counting away until the guy is done with his term and hopefully gone. How the heck he got elected is beyond me? Ok, actually I can take a guess, but won't, because it leads me to wonder about those who put him there. Do I feel alienated? Sure. Do I let it bother me? By now I am used to his remarks, so I just try to let it be. Thanks for blogging about this. Best.

Posted by: Angel | November 7, 2005

LIB, tell us how the crowd responded. Was it packed? Did they laugh or frown? Did some laugh and others frown?

Posted by: K.G. Schneider | November 7, 2005

This is so very frustrating to read!

But thank you for blogging this.

Posted by: Chad | November 7, 2005

I agree with what you've said, but what frightens me is to think of the number of librarians out there who see Google, and electronic information in general, in the same way as Gorman.

Posted by: Michael Casey | November 7, 2005

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